Hunt Valley, MD / Hybrid
Who Staffing is looking for a Digital Strategic Account Manager for a full-time, direct hire opportunity with our client in Hunt Valley, MD. This is a Hybrid position; 3 days in office / 2 days remote.
Job Summary:
Our client is seeking a proactive, detail-oriented, and client-focused Digital Strategic Account Manager to lead the strategic oversight and flawless execution of high-value digital campaigns. This role combines deep digital marketing expertise with exceptional project management and relationship-building skills. The ideal candidate thrives in a fast-paced environment, excels at managing top-tier client relationships, and ensures end-to-end fulfillment of complex campaigns across multiple channels.
Key Responsibilities:
· Act as the primary point of contact for top-tier national and key digital accounts
· Collaborate cross-functionally with sales, ad ops, creative, trafficking, and analytics teams to ensure successful campaign execution
· Lead client meetings, presenting campaign updates, performance insights, and strategic recommendations
· Proactively identify opportunities to enhance campaign performance, optimize strategy, and improve client retention
· Help build retention plans and work proactively to retain lapsing accounts
· Educate clients and sales reps on digital products and the agency’s capabilities
· Serve as a fulfillment advocate for the sales team—anticipating and resolving potential roadblocks
· Deliver post-campaign reports and insights to clients and sales teams, supporting renewal efforts
· Stay current on marketing trends, ad tech, and industry developments to bring new ideas to the table
Requirements:
· Bachelor’s degree in Marketing, Communications, or a related field
· 5+ years of experience in a digital marketing agency or publisher environment
· 2+ years managing high-value accounts and senior client relationships
· Advanced experience with Google Ads (certification required), Paid Social, and Programmatic media
· Demonstrated experience overseeing the daily optimization of campaigns across Paid Search, Paid Social, Programmatic, and additional digital channels
· Experience using trafficking platforms, CRMs, and project/campaign management tools
· Ability to read, interpret, and communicate digital campaign analytics
· Strong organizational, communication, and time-management skills
· Must be responsive and reliable across phone, email, IM, and video communication
· Self-motivated, positive, and solution-oriented with a keen attention to detail
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