Baltimore, MD
Who Staffing is looking for a Human Resources (HR) Generalist/Business Operations for a full-time, direct hire opportunity with our client in Baltimore, MD.
Job Summary:
Our client has evolved far beyond its origins as a Managed Services Provider (MSP). Today, they stand as a comprehensive technology solutions provider, offering a broad spectrum of services that go beyond traditional IT support. Their portfolio now includes digital marketing, data analytics, compliance, security solutions, and cloud expertise.
As a dynamic technology partner, they seamlessly integrate with their clients as their one-stop solution for diverse needs. Whether crafting robust IT structures, implementing strategic digital marketing campaigns, harnessing the power of data analytics, ensuring regulatory compliance, fortifying security measures, or leveraging cloud technologies, they are committed to delivering excellence across the technological landscape.
Their growth signifies a commitment to providing holistic solutions, adapting to the ever-changing technological landscape, and empowering their clients to thrive in the digital era.
The Human Resources (HR) Generalist/Business Operations professional will play a key role in supporting various HR functions and contributing to the overall success of our client’s organization.
Roles and Responsibilities:
· Recruitment and Onboarding/Offboarding:
o Assist in drafting job descriptions, posting vacancies, and screening resumes.
o Facilitate the new hire orientation process and ensure a smooth onboarding experience.
o Ensure a smooth exit for offboarded employees
o Asset Management
o Manage company-owned technology assets and lifecycle.
· Employee Relations:
o Address employee inquiries, concerns, and issues promptly and professionally.
o Mediate conflicts and provide guidance to foster positive working relationships.
o Assist in implementing employee engagement initiatives and feedback mechanisms.
· Training and Development:
o Identify training needs and collaborate with departments to design relevant programs.
o Coordinate and manage employee training sessions, workshops, and development plans.
o Monitor and evaluate the effectiveness of training initiatives.
· Benefits and Compensation:
o Support benefits administration, including enrollment, changes, and queries.
o Collaborate with finance to ensure accurate payroll processing and resolve discrepancies.
o Assist in conducting compensation benchmarking and analysis.
o PTO management and enforcement.
· Performance Management and Compensation:
o Support the performance appraisal process by coordinating reviews, feedback, and documentation.
o Assist managers in setting performance goals and providing coaching to improve performance.
o Contribute to the continuous improvement of performance management practices.
o Administer compensation changes triggered by performance metrics.
· HR Policies and Compliance:
o Participate in the development, review, and communication of HR policies and procedures.
o Ensure compliance with employment laws, regulations, and company policies.
o Maintain accurate HR records and data for reporting and auditing purposes.
· Data Analysis and Reporting:
o Collect and analyze HR data to provide insights and recommendations for HR strategies.
o Generate regular and ad-hoc reports on HR metrics, trends, and key performance indicators.
· Employee Development and Succession Planning:
o Support talent development initiatives, including identifying high-potential employees.
o Collaborate with managers on succession planning and career development opportunities.
Requirements:
· Strong knowledge of employment laws, regulations, and HR best practices.
· Excellent communication and interpersonal skills.
· Detail-oriented with strong organizational and multitasking abilities.
· Proficient in HRIS (Human Resources Information System) and Microsoft Office Suite.
· Ability to maintain confidentiality and handle sensitive information.
· Professional certifications (e.g., PHR, SHRM-CP) are a plus.
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