Alexandria, VA / Hybrid
Who Staffing is looking for a Sales Operations Manager for a full-time, direct hire opportunity with our client in Alexandria, VA.
Job Summary:
Our client is seeking a highly experienced and results-oriented Sales Operations Manager to join their team. This role will be responsible for driving operational excellence across the sales organization ensuring efficiency, scalability, and data-driven decision-making.
Reporting directly to the SVP, Data, this individual will play a critical role in optimizing sales processes, improving pipeline visibility, and enabling revenue growth through systems, automation, and analytics.
Keu Responsibilities:
Sales Operations & Efficiency:
· Serve as the primary administrator and expert for HubSpot CRM, ensuring data integrity, optimized workflows, and seamless integration with other business systems.
· Own and optimize the end-to-end sales process lifecycle, including understanding and providing comprehensive metrics surrounding lead management, pipeline tracking, forecasting, and reporting.
· Act as the central liaison between Sales, Service, and cross-functional teams, managing HubSpot task creation and workflows to enable efficient multi-department collaboration.
· Identify opportunities for process improvement and automation, leveraging AI/ML tools where appropriate to increase productivity and reduce manual effort.
· Develop and maintain sales dashboards, KPIs, and performance reporting to support executive decision-making.
· Ensure pipeline accuracy and hygiene, establishing and/or enhancing standardized processes for deal tracking, stage progression, and forecasting consistency.
Revenue Operations & Strategic Support:
· Partner with Sales leadership to improve forecasting accuracy and revenue predictability.
· Analyze sales performance data to identify trends, risks, and growth opportunities.
· Assist in the development and execution of go-to-market operational strategies.
· Provide actionable insights to the Executive Team/CEO to inform strategic decision-making.
Cross-Functional Operations & Process Management:
· Lead and manage cross-functional operational projects tied to revenue growth and efficiency.
· Develop, document, and standardize sales processes and best practices to ensure scalability.
· Collaborate with Marketing, Finance, Tech, Product, and Customer Success to ensure alignment across the revenue lifecycle.
· Act as a key operational partner to executive leadership/CEO, ensuring timely execution of strategic initiatives.
Required Qualifications:
· 5+ years of progressive experience in Sales Operations, Revenue Operations, or Business Operations within a B2B technology company.
· Deep expertise in HubSpot CRM administration and optimization.
· Proven experience managing sales pipelines, forecasting, and reporting frameworks.
· Strong project management skills with the ability to manage multiple initiatives simultaneously.
· Exceptional communication skills with the ability to translate data into clear, actionable insights for both technical and non-technical stakeholders.
· Experience implementing automation and process improvements within a sales organization.
Bonus Qualifications:
· Experience with AI-driven sales tools (e.g., Gong or similar platforms).
· Background in SaaS or DaaS business models.
· Experience supporting executive-level leadership (VP/SVP/C-suite).
· Advanced data analysis and reporting skills using BI tools.
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